• If experiencing a life-threatening EMERGENCY, please dial 9-1-1
• Central Arizona Crisis Line: (602) 222-9444 or (800) 631-1314
• National Suicide Prevention Lifeline: (800) 273-8255 (TALK)
• Teen Lifeline (www.teenlifeline.org): (602) 248-8336 (TEEN)
We DO NOT provide primary substance abuse treatment.
For medication management, we DO NOT accept patients who are LESS THAN 30-days removed from substance abuse rehab (6-months for very addictive drugs).
For medication management service, we DO NOT accept patients who are actively receiving Medication-Assisted Treatment (MAT) for substance abuse.
We DO NOT have a contract with Workers Comp agencies, hence patient will be financially responsible for all cost.
We DO NOT have a contract with MEDICARE, hence patient will be financially responsible for all cost.
We DO NOT have a contract with AHCCCS, hence patient will be financially responsible for all cost.
For medication management services, we DO NOT accept AHCCCS patients.
For therapy services, AHCCCS patients are seen if (1) self-pay, or (2) has active single-case agreement.
Prior to completing any disability paperwork, patient must be seen AT LEAST three (3) times by the SAME provider.
Our providers DO NOT participate in court cases, custody cases, nor workman comp cases. If provider must be subpoenaed, then patient is financially responsible for ALL legal-specific cost incurred.
We impose an automatic $150 fee for No Shows/Late Cancellations. (This fee is subject to change without notice.)
Fees are due by invoice or on next scheduled appointment.
LATE CANCELLATION is described as:
Cancellation under 24-hours prior to scheduled appointment (Monday appts must be cancelled by Friday 12pm). Cancellation must be confirmed by staff to be valid.
15-minutes LATE to an INTAKE (patient portal must be completed by time of scheduled appointment)
8-minutes LATE to a PSYCHIATRIC (MEDICATION) FOLLOW-UP
15-minutes LATE to a THERAPY FOLLOW-UP
All medication refill requests or questions must be emailed to REFILL@LHPSYCH.COM.
Medication refill request takes SEVEN (7) BUSINESS DAYS to process.
We DO NOT accept medication refill request by phone.
We DO NOT check emails on the weekends. Hence, refill requests received on the weekend will be reviewed on next available business day.
NO SAME DAY REFILLS, without exception.